Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information from third parties:

• Account and contact information such as name, email, company, and role.
• Usage data such as pages viewed, features used, device and browser information, and IP address.
• Support and communications data such as messages, form submissions, and feedback.
• Cookies and similar technologies to remember preferences and measure performance.

2. How We Use Information

• Provide, maintain, and improve the Services.
• Respond to requests, provide support, and communicate updates.
• Personalize the experience and deliver relevant content.
• Monitor usage, security, and performance.
• Comply with legal obligations and enforce our terms.

3. Legal Bases (EEA/UK)

Where applicable, we process personal data under the following legal bases: performance of a contract, legitimate interests (e.g., product improvement, security), consent (for certain marketing and cookie uses), and legal obligations.

4. Cookies

We use cookies and similar technologies to enable core functionality, remember settings, and analyze usage. You can manage cookies through your browser settings. Disabling certain cookies may impact your experience.

5. Data Sharing

We may share information with service providers (e.g., hosting, analytics, support tools) under contractual confidentiality, with your consent, to comply with law, to protect rights and safety, or in connection with a business transaction (e.g., merger or acquisition).

6. International Transfers

Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards (such as contractual clauses) to protect your information.

7. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type and purpose of data.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or withdraw consent. To exercise rights, contact us using the details below.

9. Security

We use administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure.

10. Children’s Privacy

Our Services are not directed to children and we do not knowingly collect personal information from children.

11. Changes to this Policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date and, where required, provide additional notice.

12. Contact Us

If you have questions about this Privacy Policy or our practices, contact ORCHEYA SOFT - FZCO at: